Wireframes help UX and product teams think of a customer journey as a full flow instead of a set of screens. Wireflows, or screen flows, combine the strengths of both methods and help you make a case for how what the user sees makes a high impact on how they experience your product or service. UX flows on their own are more abstract and can’t show you what your customer is actually looking at. Wireframes on their own lack context for what an interactive, page-by-page user flow could look like. What is a Screen Flow?Ī screen flow (or wireflow) brings together a multi-screen layout, connected like a flowchart to map out a customer’s decision-making points and movements from start to end. Keep reading to learn more about screen flows. If you’re interested in developing your work further and getting in the realm of UX design, where you can showcase the user journey as a flowchart with texts and symbols rather than screens, you may be interested in the User Flow Template. Use the Screen Flow Template to find new opportunities to make the user experience frictionless and free of frustration from start to end. With that information in hand, you can explain better the decisions you’ve made regarding your interaction design. The end-to-end flow maps out what users see on each screen and how it impacts their decision-making process through your product or service. Screen flows (also known as “wireflows”) are a combination of wireframes and creating a flowchart.
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